Viewing server logs

As an administrator, you might need to check the Document.One system logs to troubleshoot system errors.

You can review the available logs on the Logs page. This page is accessible from:

• The D1 landing page
• The D1 Administrator, Settings menu > Logs.
• The Conversion Service Administrator, Settings menu > Logs.

Once inside, you can perform one or more of the following tasks:

Task	Description
To download log bundles	Select a bundle from the Available Log Bundles menu. Click Download. The bundle is downloaded as a .zip package.
To change the log directory	This section lists all currently available logs with the option to change their directory. Enter a new directory next to the log file. Click Change. The log directory is now changed.
To change the log level	Find the Log File list with the Log Level next to it. Use the buttons next to each row to change the Log Level.
To browse for individual logs	Find the Individual Logs View at the bottom of the page. Select a log from the list to browse it in the provided browser.